General Terms & Conditions

1. Acceptance of Terms

Welcome to Yachtly. Yachtly is a suite of vessel management tools operated by Stern Anchor LLC d/b/a Yachtly ("Yachtly," "we," "us," or "our"). By accessing or using our website, mobile applications, and related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the Services.

2. Definitions

• "Vessel" — any boat, yacht, or watercraft that you manage using the Services.
• "Owner" — a user who owns or has authority over one or more Vessels.
• "Crew" — a user invited by an Owner to view or manage information about a Vessel.
• "Vendor" — a contractor or service provider (for example, a mechanic, marine electrician, shipwright, detailer, rigger, sailmaker, trainer, or surveyor) who uses the Services to deliver yacht services such as maintenance, repairs, modifications, training, or inspections to Owners and their Vessels.
• "Content" — logs, documents, photos, maintenance records, service reports, quotes, invoices, and other information you submit to the Services.
• "We," "us," "our" — Stern Anchor LLC d/b/a Yachtly.

3. Eligibility

You must be at least 18 years old to create an account and use Yachtly. By using the Services you represent that you meet this requirement and have the legal capacity to enter into these Terms.

4. Account Registration

To use most features you must create an account. You agree to:

• Provide accurate and complete information
• Keep your password secure and confidential
• Notify us promptly of any unauthorized access
• Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Use of the Services

Yachtly provides tools to help Owners and their Crew organize, track, and manage information about a Vessel — including logs, maintenance schedules, documents, checklists, and related records — and tools that help Vendors deliver services to those Vessels, such as viewing shared Vessel information, submitting service reports, quotes, or invoices, and coordinating scheduled work.

You are solely responsible for the accuracy of the information you enter and for any operational, commercial, or safety decisions you make based on it. Vendors are independent contractors and are not employees, agents, or partners of Yachtly; Yachtly does not perform, supervise, warrant, or guarantee any work carried out by a Vendor, and any engagement between an Owner and a Vendor is a direct arrangement between them.

The Services are informational and coordination tools only. They are not a substitute for professional marine surveys, licensed inspections, weather routing, navigation systems, or the seamanship and judgment of a qualified captain and crew. You remain fully responsible for the safe operation of your Vessel and for compliance with all applicable maritime laws and regulations.

6. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law or regulation
• Upload malicious code, attempt to probe or breach the Services, or interfere with other users
• Use automated tools (bots, scrapers) to access the Services without our prior written permission
• Reverse engineer, decompile, or attempt to derive the source code of the Services
• Impersonate any person or misrepresent your affiliation with any person or entity
• Post or share Content that infringes the intellectual property, privacy, or other rights of any third party
• Resell, sublicense, or otherwise make the Services available to third parties outside your own vessel management activities

7. Your Content

You retain ownership of the Content you submit to the Services. By submitting Content, you grant Yachtly a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display that Content solely to operate and improve the Services for you and any collaborators — Crew or Vendors — you authorize.

Vendor collaboration. If you are an Owner and you engage a Vendor through the Services, you authorize Yachtly to share the Vessel and service Content reasonably necessary for that Vendor to deliver the requested services (for example, vessel specifications, maintenance history, documents, and scheduling information). If you are a Vendor, you may use Content shared with you solely to deliver the services requested by the Owner and to maintain the records required by these Terms and applicable law.

You are responsible for maintaining your own backups of important Content. We are not liable for any loss of Content.

8. Plans, Fees, and Billing

8.1 Plans are per-fleet

Yachtly is organized around fleets. Every plan — Free, Cruiser, or Professional — is attached to a specific fleet, not to your user account. A single account may own or belong to multiple fleets, each on its own plan. Plan selection is made at fleet creation and can be changed at any time by the fleet Owner from that fleet's settings.

8.2 Fees, currency, and taxes

Fees for each plan, including any per-vessel pricing and minimum monthly or annual charges, are shown at the point of purchase and on our plans page. Unless stated otherwise, all fees are in U.S. dollars and are exclusive of taxes, duties, and similar governmental charges, which you are responsible for paying. We may change published pricing at any time; changes take effect for a fleet at the start of that fleet's next billing period.

8.3 Free trial

Paid plans include a 14-day free trial, starting when the plan is selected. A valid payment method is required to begin a paid plan; you will not be charged during the trial. If you cancel or downgrade to Free before the trial ends, you will not be charged. If you do not cancel by the end of the trial, the plan converts to a paid subscription at the price and billing cadence you selected.

8.4 Billing cadence and renewals

Paid plans are billed either monthly or annually, at the fleet Owner's election. Subscriptions automatically renew at the end of each billing period at the then-current rate for the selected plan and cadence until the Owner cancels or downgrades. Annual subscriptions are billed as a single up-front charge covering the full annual term. If a required payment fails, we may retry the charge and, after a reasonable dunning period, downgrade the fleet to Free and restrict paid features until the balance is resolved.

8.5 Per-vessel pricing and mid-period changes

Where a plan is priced per-vessel with a minimum charge, the fee for each billing period is the greater of (a) the per-vessel rate multiplied by the number of active vessels in the fleet on the day billing runs, or (b) the plan's minimum charge. On monthly plans, vessels added or removed mid-period are prorated to the next invoice. On annual plans, vessels added mid-term are billed on the next annual renewal and do not receive a mid-term discount; vessels removed mid-term do not generate a refund and continue to count toward the annual quantity until renewal.

8.6 Downgrades and cancellation

The fleet Owner may downgrade or cancel a paid plan at any time from the fleet's settings. Downgrades and cancellations take effect at the end of the current billing period; you will retain access to paid features until then. If a downgrade reduces the vessel allowance below the number of vessels in the fleet, excess vessels are placed in a read-only state and remain visible in the fleet but cannot be actively managed until you either remove them, transfer them out, or upgrade back to a plan that permits them.

8.7 No refunds

All subscription fees are non-refundable. This includes, without limitation, monthly and annual plan fees, per-vessel charges, minimum-charge amounts, and any partial-period usage. We do not provide credits, prorated refunds, or refunds for unused time following a cancellation, downgrade, vessel removal, feature deprecation, temporary service interruption, or account termination for cause. Nothing in this section limits any non-waivable refund rights you may have under applicable consumer-protection law.

8.8 Feature changes

We may add, modify, deprecate, rename, or remove individual features within a plan at any time. We aim to provide reasonable notice of material adverse changes to a plan you are paying for, but no notice is guaranteed. Continued use of the Services after a change takes effect constitutes acceptance of the change; your sole remedy if you do not accept it is to downgrade or cancel under Section 8.6.

8.9 Payment processing and customer payments

Yachtly subscription payments are processed through third-party payment providers. We do not store full payment card details on our own systems. Yachtly is a management platform: we do not process payments from your customers on your behalf. Any charter, service, or other payments you collect from your own customers are your sole responsibility and are handled through the payment arrangements you set up directly with them.

8.10 Chargebacks and unpaid balances

If you initiate a chargeback or otherwise dispute a valid charge with your card issuer or bank, we may suspend or terminate the affected fleet's access to paid features and, at our discretion, your account, until the dispute is resolved. You remain responsible for any fees or costs we incur as a result.

9. Communications

We may send you transactional communications by email — for example, account confirmations, security alerts, password resets, receipts, and important updates about the Services. These communications are part of the Services and cannot be opted out of while you maintain an account. Marketing communications, if any, are strictly opt-in.

10. Intellectual Property

The Services, including all software, design, text, graphics, logos, and trademarks (excluding your Content), are owned by or licensed to Stern Anchor LLC d/b/a Yachtly and are protected by copyright, trademark, and other laws. Nothing in these Terms grants you any right to use our trademarks or branding without our prior written consent.

11. Third-Party Services

The Services may integrate with or link to third-party services (for example, mapping, weather, or hosting providers). We are not responsible for the availability, accuracy, or content of third-party services, and your use of them is governed by their own terms.

12. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. We do not warrant that:

• The Services will be uninterrupted, timely, secure, or error-free
• Any data or output produced by the Services is accurate or complete
• The Services are suitable for navigation, safety-of-life decisions, or regulatory compliance

13. Limitation of Liability

To the fullest extent permitted by law, Stern Anchor LLC d/b/a Yachtly and its officers, employees, contractors, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, use, goodwill, or other intangible losses, arising out of or related to your use of the Services.

Our aggregate liability for any claim arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amount you paid us for the Services in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

14. Indemnification

You agree to indemnify and hold harmless Stern Anchor LLC d/b/a Yachtly and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Services, (b) your Content, (c) your violation of these Terms, or (d) your violation of any law or the rights of any third party.

15. Termination

We may suspend or terminate your access to the Services at any time for any violation of these Terms or for any other reason, with or without notice. You may stop using the Services and delete your account at any time. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and indemnification) will survive.

16. Dispute Resolution

Any dispute arising out of or related to these Terms or the Services will be resolved through binding individual arbitration administered under the rules of the American Arbitration Association. You and Yachtly each waive the right to a jury trial and to participate in a class action. If arbitration is not enforceable for a particular claim, the state and federal courts located in the United States will have exclusive jurisdiction.

17. Governing Law

These Terms are governed by the laws of the United States and the state in which Stern Anchor LLC is registered, without regard to conflict-of-law principles.

18. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the effective date above. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Contact Us

If you have questions about these Terms, contact us at contact@yachtly.app or visit our contact page.